NASMM 2026 Call for Learning Labs
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NASMM 2026 Call for Education Proposals
Theme: The Business of Better
The Business of Better sets the tone for NASMM 2026, our annual conference focused on strengthening professional excellence, operational effectiveness, and sustainable business growth for Senior and Specialty Move Managers.
NASMM 2026 will offer inclusive, high-quality learning experiences designed to support professional development, individual productivity, and organizational success across every stage of a move management business.
Do you have experience or expertise in one or more of the areas below? Are you willing to present a one-hour education session at NASMM 2026, taking place at the Hyatt Regency in Indianapolis, Indiana? We would love to hear from you.
What We’re Looking For in 2026
We love fresh ideas! We’re especially excited by proposals that bring new topics, new perspectives, or a new take on familiar challenges. To keep the conference experience fresh for our members, we ask that proposed sessions not closely mirror content presented at recent NASMM conferences unless it has been thoughtfully updated, expanded, or reimagined.
We welcome and encourage all education proposals, the topics below reflect our current areas of high interest and need. Proposals aligned with these subjects will receive special consideration.
Team Leads & Staff
Bonus points for sessions designed specifically for team leads and staff. Expanding staff-focused education is a priority for NASMM 2026.
- Safety training
- Quality improvement
- Technical skills development
- Soft skills development
- Team development and communication
- Sales
- Strategic planning
- Leadership development for small business owners
- Strategies for reaching Baby Boomers
- Trends in the senior living industry
- Additional sources of revenue for move managers
- Managing expectations of a new generation of consumers
Core Business Training
- What do I need to do and how do I do it?
- Human resources
- Resolving conflict among clients, families, and employees
- How to build a great team: hiring slow, firing fast, and other HR wisdom
- Mental health
- Team development and employee engagement
- Work-life harmony for owners and employees
Operations & Profitability
- Analyzing profitability
- Determining the actual numbers that define profitability
- Estimating and emerging technology for estimating
- Aging in place and universal design
- Packing hacks
- Space planning
- High-end specialty moves
- Concierge services
Marketing
- SEO optimization for websites
- How consumers find us
- Advanced social media strategies and success stories
- Content development strategies
- Your best marketing tools: show and tell
- Shifting our marketing mindset to Baby Boomers (& Older Millennials!)
- Overcoming client price shock and clearly communicating value
- Negotiating contracts with senior living communities
Client Services
- Dementia training
- Aging issues expertise
- Customizing the client experience
- Client and family dynamics and communication
- Understanding power of attorney, probate, fiduciaries, and related topics
Technology
- Software tools that support move management businesses
- Artificial intelligence and practical applications for move managers
About the Review Process
All proposals will be evaluated using the following criteria:
- Ability to inspire action
- Originality and/or fresh perspective
- Overall quality
- Relevance to move management
Key Points to Remember!
- This is a proposal submission only. Your full session content is not required at this stage. A strong snapshot is perfect.
- Proposal deadline: Friday, February 13, 2026
- All selected faculty will receive a special code for a $400 discount on conference registration.
- All selected faculty will earn 2.0 CE credits toward NASMM SMM-C certification and renewal. (Conference attendees receive 1.0 CE credit.)
- Each session is one (1) hour long. We strongly recommend allowing (approximately) 45 minutes for your presentation and 15 minutes at the close of the hour for Q & A.
- To support focused, in-depth sessions in the one-hour time frame, one presenter is preferred. A maximum of two presenters is allowed. If additional presenters are essential, please contact Mary Kay Buysse at marykay@nasmm.org prior to submission.
Thank you for sharing your ideas, expertise, and leadership with the NASMM community. If you have questions or want to talk through an idea, please reach out anytime. We truly appreciate your willingness to contribute to NASMM 2026 and to The Business of Better.
Mary Kay Buysse
marykay@nasmm.org
NASMM Co-Executive Director